| Rullart delivers your goods to the address you specify in your purchase order. Delivery time will be mentioned in separate email and/or by a phone call. |
 |
| Local delivery will be free of charge. International shipping will bear the carrier cost of shipping by air. |
|
| You will receive an automatic “order confirmation” email after placing your order. If you do not receive an email confirmation, please email us on info@rullart.com, and we will make sure your request is processed. |
|
| No products can be returned or exchanged after the order has been accepted. This is for health and safety reasons due to the sensitivity of sweets and chocolate as it is vital to maintain their quality. However, if any of the items you order is damaged or contains any type of mistake, please point it out before accepting the goods. We assure you that we will either replace the item or alter it to your satisfaction. Otherwise, we apologize for not permitting any returned items for any reason after accepting (receiving) the order. Please make sure you check the order before you receive it. |
|
| All payments would be fully due upon delivery 'Cash on Delivery’ In certain cases, depending on the kind and size of the order payment will have to be made before delivery. An email or a phone call will clarify this matter. Payments can be made by cash or to facilitate the payment procedure, please find below our bank address for online transaction. |
|
Bank Name : National Bank of Kuwait
Branch : Dahiyat Abdulla Salem
Benificiary: Rulla Art General Trading Company
Account Number : 0550736030101 |
|
| Orders cancellation could be done through the email or phone call one day after receiving order confirmation by email. |
|
